PROVACY POLICY
Returns and exchanges are accepted within 2 days of receiving the product, provided the item is in its original condition and packaging. (This varies for each product and please inquire about how to obtain a warranty before purchasing.We are Not responsible for subsequent complaints)
Delivery Cost should be borne by the customer at all times.
Refund will not be possible in case of (but not limited to) missing box, missing instruction manual, missing parts/accessories, missing calibration certificate, damages, scratches, scuff marks on the product or broken security/warranty sticker.
We do not change or cash refund for Tools and IC produts
Please make sure you select Tools according to your requirement and usage. We do not change any tool catogory product with any other later!! or we DO NOT cash refund. If tool have manifacturing defects we only can repair item but do not change to new item. Repairing time can be very with spareparts availability.
If you purchase with warranty (ONLY WHO TALK TO OUR SALES AND PAY WARRANTY PRICE ) Please return item safly packed as we send to you. Addres mark on your parcel or indicated in FAQ is correct. In ANY RETURN OR REFUND CASE you should PAY COURIER CHARGES by yourself.WE DO NOT REFUND OR PAY COURIER CHARGES IN ANY CASE)
The warranty period and warranty terms and conditions for each product are different, so if you need to get a warranty, make sure to inquire about it at the time of purchase.
The warranty does not cover damage resulting from misuse, accident, or unauthorized repair.
- Please Note That The Quoted Prices May Change For Some Reason.
- Prices displays on website (Zoommobile.lk) can be changed without notice.
- Your warranty period will be void due to self repair, warranty sticker removal, cracks, bending, scratches, burns, fluid damage, cracks, etc.
- Battery warranty period is 4 weeks.
- You will not receive the delivery fee charged in the event of a refund due to any product issue.
- It may take 2-3 days for you to place an order.
- Delivery fee is Rs. 480.00 (per 1 kg weight)
- Delivery Cost should be borne by the customer at all times.
- It is mandatory that you deposit the money in the bank and WhatsApp us the payment receipt with the order number.
- Orders That Are Unpaid For 5 Days Will Automatically Get Cancelled.
- Refund will not be possible in case of (but not limited to) missing box, missing instruction manual, missing parts/accessories, missing calibration certificate, damages, scratches, scuff marks on the product or broken security/warranty sticker.
- All Refunds Are Processed Within 3 Working Days By zoommobile.lk
- Professional installation is highly recommended. We will not be responsible for any damages to your cellphone/mobile phone that may cause during the unprofessional changing of replacement parts.
- Urgent Orders Will Not Be Accepted.
Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account. We Do Not Have Any Original Batteries or Display. High Quality Batteries and Display are Included in Our Website.
QUALITY ASSURANCE
Choose safety, savings and professionalism, choose us, we offer a first level assistance service that will never leave you alone during the entire pre and post purchase phase, we offer top quality products, save in an intelligent and safe way, not you rely on improvised sellers.
DELIVERY INFOMATION
We Guarantee Safe And Quick Delivery To All Parts Of The Island Within A Period Of Only 2-5 Working Days. Courier service does not work on Saturdays ,Sundays And Public holidays
We only arrange delivery through Promt Express Courier service, http://www.promptxpress.lk
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